To provide faster response times and connect you with a larger, global support team, we’re excited to announce our partnership with Series Support! Going forward, all Eastside Platform Community Updates, along with future updates and enhancements, will be shared through Series Support.
Important Notice: As part of this transition, the Eastside Support inbox will no longer be monitored. In the coming weeks, we’ll introduce the Series Support system directly on Eastside Platform as part of the highly anticipated Eastside Winter Special Update.
Three years ago, on a cold Friday morning—November 26, 2021, at 10:00 AM EST—our journey began as a team of three. Together, we launched the Eastside Platform, a revolutionary tool designed to make Discord communities truly custom by replacing generic bots with personalized ones featuring your unique icon, status, and commands.
While the first iteration of our platform wasn't perfect, it empowered thousands of users to create a remarkable total of 30,000 custom Discord bots, all at no cost.
With the launch of the platform's second iteration in April 2024, our focus shifted towards developing the second iteration of Series, scheduled for release in Q1 2025. As our attention gradually turned to this ambitious project, updates for Eastside Platform slowed. However, earlier this month, we took an important step forward: we appointed a new leadership team to oversee Eastside Platform and allocated more resources to its development.
In December, we’ll release the Eastside Winter Special Update, the largest update in years, developed by the new Eastside Platform leadership team. This update will include:
Tons of bug fixes, including a resolution to a long-standing issue with Custom Discord Bot creation.
New Modules—the first additions since the release of the platform's second iteration in April 2024.
We’re excited to share more details in the coming weeks. You’ll also be hearing directly from our new Eastside Platform leadership team as they work to breathe fresh life into our longest-standing platform.
Thank you for your continued support, and we can’t wait to show you what’s next!